CANCELLATION POLICY UPDATE:
In light of the current health crisis we are forced to modify our cancellation policy. As you can imagine it is completely unheard of for all our customers to cancel their bookings at once and we simply do not have the means to refund everyone’s cancellation. We will respect everyone’s reservation and please ask for your empathy in this difficult time to accept a postponement on your booking. All your reservations will be respected so that you can come join us on tour at a future date. Please accept our utmost apologies and when this crisis has passed we await you. We invite all customers to review their insurance policy and/or travel insurance in the case you can be refunded through your policy. We repeat, your booking is still valid for a future date so please do not think you are losing money or that we are taking your money. It is simply impossible for us to refund everyone without crumbling financially and leaving our employees unpaid and without a job.
Thank you for your understanding. We wish everyone the best in these times of hardship - solidarity, empathy and teamwork within society are our best tools to get through, which we will.
Blessings from Mexico Kan Tours